Legal
Privacy Policy
Last updated: 25 July 2026 · Draft pending legal review
This policy explains how Occupy Living ("Occupy", "we", "us") collects and uses personal data when you visit our website or engage with our Housing Recovery as a Service. We comply with the UK GDPR and the Data Protection Act 2018.
Who we are
Occupy Living is a company registered in England and Wales, with a registered office in Urmston, Manchester. We are a UK data controller; our ICO registration is pending. For any privacy questions, contact us at privacy@occupyliving.com.
What we collect
- Contact details you submit via forms or email (name, organisation, email, phone).
- Correspondence content you share with us.
- Basic technical data (IP address, browser, pages visited) via server logs.
How we use it
- To respond to enquiries and progress pilot conversations.
- To fulfil contractual obligations with housing providers.
- To keep the website secure and improve its performance.
Legal bases
We rely on legitimate interests (running our business and responding to enquiries), contract performance, and consent where required (e.g. non-essential cookies).
Sharing
We do not sell personal data. We share it only with vetted processors (e.g. email, hosting) under written agreements, or where required by law.
Retention
We keep enquiry data for up to 24 months unless a contractual relationship requires longer. Contract and financial records are retained per statutory requirements.
Your rights
You have the right to access, correct, delete, restrict or port your data, and to object to processing. Contact privacy@occupyliving.com. You can complain to the ICO at ico.org.uk.
Changes
We may update this policy; the "last updated" date will change accordingly.